We aim to deliver all mainland UK standard orders in up to 3-5 working days. However, sometimes during sale periods or other busy periods, deliveries may take longer. If you have not received your delivery within 10 working days, please contact us at firstname.lastname@example.org.
We can also arrange special delivery if you require, which will cost you little extra for the service.
We currently do not offer standard delivery to international destinations.
A signature is requested on delivery. If you are not in when our couriers first try to deliver and they cannot find a safe location to leave the package, they will leave a card and take your order back to their station/point. Please follow the instructions on the card left by the courier to arrange redelivery or to pick up your order.
Our couriers typically deliver Monday to Friday, 8am - 7pm. Please note Saturday and Sunday are not classed as working days for standard deliveries.
If you place your order during a UK Bank Holiday period, please allow an extra working day for standard deliveries.
PLEASE NOTE: We do not deliver on UK Bank Holidays. Please ensure that you check the expected delivery date for your nominated day delivery given at checkout before ordering.