If an item is unsuitable, you can return it for an exchange/refund. Please return goods within 7 working days of receipt, unworn and in good condition; any items that arrive without tags will be charged £2.00 per item. We are unable to offer a Free Return Service, however we would be happy to exchange the goods for something else of your choice or a different size but postage of £3.75 (for UK parcels) will be charged. We do not undertake any guarantee of availability of all sizes and colours on exchanges.
Our normal return period is 7 working days from delivery date, we must receive any returned items within this time. We will take action on your parcel as soon as we receive the goods, and will then endeavour to process your request for either a refund or replacements as quickly as possible. In some cases this may take up to 21 working days, so we would be grateful if you could bear with us. If you have requested a refund, or replacements of a lower value than the returned goods, any refund due will be credited back to the card used to pay for the original order. We will send you a refund receipt as soon as the refund has been processed. If you have requested replacement of a higher value, any difference due will be charged and our team will call you to collect your card details. Delivery charges will not be refunded in the case of return. We request that returns are made second class recorded delivery as this is cheaper for the customer.